PROFESSIONALISM - Passion, experience and responsibility are the key words that underline our work. Our team is at your disposal to give a personalised and specialist service, to advise and inform you about the different aspects of our visits, packages, activities, and transfers in Touraine.
ADAPTABILTY - E-mails are dealt with as soon as they arrive. If necessary, we will suggest alternatives to get the very best out of a trip or quote.
KNOWLEDGE - We recruit and train the most competent and motivated staff, and work every day to make sure our business remains our passion. Our international team can anticipate client needs, based on national preferences.
TRANSPARENCY -We always keep the client informed. We will always explain our procedures in plain language so that they are easily understood.
RELIABILITY - Our agency subscribes to the APST financial guarantee. This offers a total guarantee for monies deposited with us.
VALUE FOR MONEY - We adapt our level of service to the needs of clients, which means they benefit from the most competitive rates.
PERSONALISED SERVICE - We listen to our clients when it comes to making additions to an excursion, modifying an itinerary, adding a service... We are committed to offering the very best personalised service. We have set programmes, but are equally able to tailor packages to suit our clients’ needs.
INVOLVEMENT - We are directly involved in development projects around our region. As and when new products are brought to market (wine-tasting, golf, sport…), we test them with a possible view to incorporating them in our range. We actively work, alone and with partners, to promote local tourism development.
CAREFULLY-SELECTED PARTNERS - We share ideas and projects with a group of passionate professionals, comprising hoteliers and individuals from The Touraine Departmental Committee, châteaux, parks and monuments.
BUSINESS WITH A HUMAN TOUCH - We have built an employee structure that encourages participation. All staff are encouraged to give ideas and input, so that we deliver every project to the best of our abilities.